Infosys, a global leader in next-generation digital services and consulting, and Proximus Group, Belgium’s premier provider of digital services and communication solutions, have announced a new strategic collaboration aimed at unlocking fresh business opportunities.
This partnership will focus on a joint go-to-market strategy that leverages Proximus’ international affiliates’ top-tier products, including Route Mobile’s Communications Platform as a Service (CPaaS) and Telesign’s Digital Identity (DI) solutions. When combined with Infosys’ digital services, this collaboration will drive innovation in omnichannel customer engagement and AI-powered digital assistants.
Additionally, it will bolster digital security by offering advanced DI and fraud protection solutions, ensuring secure and trustworthy online communication.
Antonietta Mastroianni, Chief Digital & IT Officer at Proximus, remarked: “We are thrilled to deepen our long-standing partnership with Infosys. By combining Infosys’ global capabilities with our expertise in CPaaS and DI Solutions, we aim to drive innovation and enhance the customer experience for our joint clientele. We are confident that our extensive experience and proven success will be key to the success of this mutual partnership.”
Rajdip Gupta, CEO of Route Mobile, added: “I am excited about this collaboration. Integrating Route Mobile’s leadership in CPaaS with Infosys’ excellence in digital services is sure to make a significant impact for our customers. This partnership also highlights Proximus Group’s progress toward its international growth goals and the valuable synergies being unlocked through the collaboration of its international affiliates, including BICS, Telesign, and Route Mobile.”