JEFFERSON CITY, MISSOURI : Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has revealed that Central Bank, a prominent Midwest regional bank, will utilize TCS BaNCS to modernize its core technology infrastructure, drive innovation, and fortify customer relationships. This strategic collaboration aims to establish seamless and adaptable customer onboarding processes, fostering sustained growth for the bank.
Central Bank oversees assets exceeding $20 billion and operates in over 150 locations across 78 communities spanning Missouri, Kansas, Illinois, and Oklahoma. By selecting TCS BaNCS, Central Bank underscores its dedication to leveraging advanced technology to streamline operations and enrich customer experiences. The bank will leverage the extensive API ecosystem of TCS BaNCS to facilitate connectivity across applications, services, and platforms, thereby enhancing customer acquisition processes and boosting employee efficiency. Real-time processing capabilities will provide Central Bank employees with comprehensive insights into customer relationships, enabling rapid development and deployment of differentiated products. Additionally, the solution will be pre-integrated with TCS BaNCS for Payments, an ISO 20022-ready solution, enabling the bank to offer FedNow services and RTP by The Clearing House.
John Ross, President and CEO of Central Bank, expressed, “In our quest to modernize our core as part of our long-term strategy, we sought a genuine partner. Given our mutual commitment to technology and its impact on the customer experience, TCS, with its TCS BaNCS product suite, emerged as the ideal choice for Central Bank.”
The online account opening module of TCS BaNCS will optimize Central Bank’s customer acquisition processes, enhance productivity, and provide real-time insights into customer relationships. It will also expedite the bank’s ability to develop and deploy products tailored to evolving customer needs.
Central Bank’s adoption of TCS BaNCS’ multi-bank, multi-entity capabilities and extensive API library positions it for swift integration of new banking partners, supporting both organic and acquisition-led growth strategies. This streamlined approach underscores Central Bank’s commitment to agility in an ever-changing financial landscape.
Venkateshwaran Srinivasan, Global Head of Financial Solutions at TCS, stated, “We are delighted to embark on this digital transformation journey with Central Bank. Our significant investments in TCS BaNCS, coupled with our deep domain expertise in the financial services industry and strong execution track record, make us the preferred solution partner for leading institutions like Central Bank committed to scaling innovation.”
Amit Bajaj, President of TCS North America, added, “TCS’ enduring partnerships with regional community banks, credit unions, and financial institutions continue to expand as we serve numerous local and regional banks in North America. We have been collaborating with these financial institutions to modernize their core platforms, enabling them to adapt to the evolving digital needs of their customers. With TCS BaNCS, Central Bank will gain a head start and offer a seamless and adaptable onboarding process tailored to its expanding customer base.”