San Jose, London | Bengaluru : Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), known for its agile and digitally native approach in IT, has launched WATCH360, a comprehensive 360-degree IT Managed Service offering.
This new service is designed to streamline organizations’ IT management, offering reliable and cost-effective 24/7 infrastructure management. WATCH360 leverages ELLIPSE, an AI-powered platform incorporating machine learning for real-time insights and automation.
This results in improved IT efficiency, cost reduction, and seamless service delivery, all supported by robust SLAs and delivered by experts from ISO 27001-certified centers. This proactive approach enables organizations to concentrate more on core business activities and strategic initiatives.
Ram Mohan, President & CEO of Infrastructure Management & Security Services (IMSS) at Happiest Minds, emphasized the challenges many organizations face in effectively managing their IT infrastructure, citing limited resources and technical expertise. He highlighted that the new Managed Services package, ‘Happiest Minds’ WATCH360′, addresses these challenges by providing a unified solution for all IT needs, spanning data centers, public clouds, and branch infrastructure.
Girish Chandangoudar, VP & Head of Infrastructure Services at Happiest Minds, described WATCH360 as a comprehensive packaged offering tailored to meet customers’ requirements through a scalable model. By managing Servers, Databases, Network and Security Devices, and Cloud Native Services, WATCH360 enhances overall IT operations. Chandangoudar emphasized the solution’s potential to significantly improve customers’ infrastructure and help establish a robust and secure environment.