Bengaluru :  Today, Mphasis has unveiled DeepInsights Doc AI, an intelligent document processing solution fueled by generative AI. With this platform, Mphasis aims to assist enterprise clients in extracting context-specific information from documents, irrespective of their format or layout. This information can then be seamlessly integrated with downstream IT systems to generate actionable insights.

DeepInsights Doc AI provides a customized LLM (Large Language Model) solution tailored to meet the specific document processing needs of enterprises. It encompasses Information Extraction, Information Discovery, Context-Aware Search, and Insight Generation with Recommendations. This solution offers the flexibility of being self-hosted within the enterprise cloud infrastructure, ensuring greater adaptability and control.

DeepInsights Doc AI capabilities 

  • Enhance search capabilities by fine-tuning domain-specific language understanding, enabling efficient and contextual extraction of relevant enterprise content. This allows the search to recognize and comprehend vocabulary specific to various domains such as financial services, healthcare, logistics, hi-tech, etc.
  • Retrieve and extract information from documents containing multi-modal content, including forms, layouts, tables, images, and text, in a standardized format suitable for downstream business processes. This facilitates the acceleration of business processes like invoice processing, claims processing, and broker submission processing.
  • Generate content that is grounded in factual accuracy and tailored to the language and style of domain-specific and enterprise-specific processes.
  • Provide recommendations or prescribe actions/procedures based on inputs, leveraging standard operating procedures and historical data. This aids in translating unstructured inputs into industry/enterprise-specific standards/codes, such as ICD and HS CODE.

DeepInsights Doc AI is adaptable to the unique requirements of enterprises and expedites processes through meticulously designed trainable pipelines. This flexibility is crucial for businesses dealing with a wide array of documents or requiring specific types of information extraction. Engineered for efficient and scalable LLM deployments on the cloud, DeepInsights Doc AI ensures cost-effectiveness, potentially leading to substantial savings for businesses handling significant document volumes annually.

Mphasis leverages its expertise in crafting document-specific composite tasks, fine-tuning models with historical data, and employing custom evaluation metrics, combined with the selection of appropriate LLMs, to drive the effectiveness of DeepInsights Doc AI.

Nitin Rakesh, Chief Executive Officer and Managing Director of Mphasis, remarked, “DeepInsights Doc AI represents a significant stride in our commitment to empower businesses with transformative AI solutions. We anticipate this latest offering to revolutionize document processing for organizations seeking more efficient, precise, and economical methods. Moreover, it promises substantial enhancements in productivity, customer service, and risk management for our enterprise clients.”

Mphasis has actively contributed to advancing generative AI innovation in recent times. Earlier this year, the company forged a strategic partnership with, an enterprise conversational AI platform, showcasing its dedication to advancing Gen AI solutions. Furthermore, Mphasis has demonstrated its commitment to AI by establishing a specialized AI business unit, focused on delivering tailor-made AI-powered solutions to meet the diverse needs of its clientele.


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