India :
- Bharti Airtel, one of India’s prominent telecommunications providers, has announced today the launch of thirty-four new, state-of-the-art company-owned stores in Kolkata. These new stores, located in various areas such as Chandannagar, Barasat, Barrackpore, Salt Lake City, Rajarhat, Kasba, Dunlop, Jadavpur, Baguihati, Kalyani, Tollyganj, Ballyganj, Howrah, Park Street, Dumdum, Bata Nagar, Girish Park, Behala, B T Road, Dankuni, and many others, will reinforce Airtel’s retail presence and offer customers an exceptional service experience. Additionally, the stores will showcase Airtel’s cutting-edge technologies across its product portfolio.
- Crafted with a focus on fostering excellence and cultivating lifelong customer relationships, these community-oriented stores will showcase Airtel’s complete range of offerings, including Xstream, Xsafe, and 5G Plus. Committed to providing unmatched service, the store staff, known as ‘Airtel Friends,’ undergo rigorous training to adeptly handle and resolve customer inquiries regarding Airtel’s mobile, broadband, and DTH services.
- Ayan Sarkar, CEO of Bharti Airtel in West Bengal, commented on the expansion, stating, “Customer satisfaction remains our paramount focus at Airtel. With our significant retail expansion across West Bengal, these community-centric stores aim to serve as comprehensive hubs catering to all customer needs, spanning mobile, broadband, DTH, and more. West Bengal remains a key market for us, and we are committed to further investment in this region.” Airtel has progressively bolstered its offline footprint in recent years, reinforcing its retail network nationwide. Presently, the company operates 1500 stores across the country.